Privacy Policy

Information we collect

• Account & profile: username, email, password (hashed), preferences, support messages.
• Gameplay & analytics: game events, session duration, features used, crash logs, performance metrics.
• Device & network: IP address, device identifiers, browser/app type, OS, language, approximate location from IP.
• Payments (if offered): transaction details and billing metadata; card data is processed by payment providers.
• Cookies/SDKs: identifiers for authentication, preferences, fraud prevention, and analytics.

How we use information

• Provide and operate the service, create/secure accounts, and deliver requested features.
• Detect, prevent, and investigate fraud, abuse, security incidents, and policy violations.
• Personalize content, balance gameplay, and improve products through analytics.
• Communicate with you about service updates, support, and administrative notices.
• Comply with legal obligations and enforce our terms.

Sharing

We share information with service providers that process data for us (hosting, security, analytics, customer support, payment processing). We may also share to comply with law, protect rights and safety, or in a business transaction (e.g., merger). We do not knowingly sell personal information for money.

Virtual currency & social casino

Any virtual coins/credits are for entertainment and gameplay only, have no cash value, are not redeemable for real money, and are not transferable except as we allow in-game. We may adjust balances to correct errors, prevent fraud, or enforce rules.

Retention & security

We retain personal information as needed for the purposes above, account administration, dispute resolution, and legal compliance. We use reasonable administrative, technical, and physical safeguards, but no method is 100% secure.

Your choices & New Zealand privacy rights

• Under the Privacy Act 2020 (NZ) you may request access to and correction of personal information we hold about you, and ask us to confirm what we have on file.
• You can opt out of analytics and targeted advertising at any time. Use your browser controls and contact us; if available, visit /privacy-choices.
• We do not knowingly collect sensitive data to infer characteristics; we use identifiers and usage data mainly for security and service delivery.
• If you are not satisfied with how we handle a privacy concern, you may complain to the Office of the Privacy Commissioner (privacy.org.nz).

Children & eligibility

Our services are intended for users aged 20 or older. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us so we can investigate and delete it.

Contact

We may update this policy from time to time by posting a new effective date.